Howfaa is operated by Onesign Concept LLC and we are the global pioneer of VCRW, a registered Limited Liability Company in Nigeria with RC registration number 1431112. Our registered address is Plot 0606 K-close 41 Road, 4th Avenue, Amuwo Odofin. You can contact us as indicated under the “Contact” section in the main navigation. The data controller responsible for your personal data is Onesign Concept LLC with whom you contract as a user, customer, member or membership applicant
•Registration information. When you register to use howFaa, we collect the demographic information that you provide including your name, email address, age, gender, location, etc. We also store the information you provide for your partner: their name and email address. Neither you nor your partner’s information will be available to other howFaa users
• Billing information. If you make a payment to howFaa, we require you to provide your billing details, such as a name, address, email address and financial information corresponding to your selected method of payment (e.g. a credit card number and expiration date). If you provide a billing address, we will regard that as the location of the account holder.
• Survey data. We store your survey data (questions and responses) for you. We keep your responses to the surveys private. •Submitted questions. Your contributed questions, if approved and added to Question Bank, become the content property of howFaa.
•Other data you intentionally share We may collect your personal information or data if you submit it to us in other contexts. For example, if you provide us with a testimonial, or participate in a howFaa survey or contest
Your profile is fully visible to all Members and customers of our Services. Subject to your settings, it can also be visible to others on or off of our Services (e.g., Visitors to our Services or users of third- party search engines). As detailed in our Help Center, your settings, degree of connection with the viewing Member, the subscriptions they may have, their usage of our Services, access channels and search types (e.g., by name or by keyword) impact the availability of your profile and whether they can view certain fields in your profile. Posts, Likes, Follows, Comments, Messages Our Services allow viewing and sharing information including through posts, rates, follows and comments. When you share a post or an article (e.g., an update, image, video or article) publicly it can be viewed by everyone and re-shared anywhere (subject to your settings). Members, Visitors and others will be able to find and see your publicly-shared content, including your name (and photo if you have provided one).
In a clique, posts are visible to others in the group. Your membership in cliques is public and part of your profile, but you can change visibility in your settings. Any information you share through companies’ or other organizations’ pages on our Services will be viewable by it and others who visit those pages. When you follow a person or organization, you are visible to others and that “page owner” as a follower. We let senders know when you act on their message, subject to your settings where applicable. Subject to your settings, we let a Member know when you view their profile. When you like or re-share or comment on another’s content (including ads), others will be able to view these “social actions” and associate it with you (e.g., your name, profile and photo if you provided it).
We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways: • To personalize your experience and to allow us to deliver the type of content and product offerings in which you are most interested. • To allow us to better service you in responding to your customer service requests. • To administer a contest, promotion, survey or other site feature. • To quickly process your transactions. • To send periodic emails regarding your order or other products and services. • To follow up with them after correspondence (email or phone inquiries) • To prevent potentially illegal activities or to screen for and prevent undesirable or abusive activity.
•To respond to a subpoena or similar investigative demand, a court order, or a request for cooperation from a law enforcement or other government agency; to establish or exercise our legal rights; to defend against legal claims; or as otherwise required by law.
We will only collect and process personal data about you where we have lawful bases. Lawful bases include consent (where you have given consent), contract (where processing is necessary for the performance of a contract with you (e.g. to deliver the HowFaa Services you have requested)) and “legitimate interests”We will only collect and process personal data about you where we have lawful bases. Lawful bases include consent (where you have given consent), contract (where processing is necessary for the performance of a contract with you (e.g. to deliver the HowFaa Services you have requested)) and “legitimate interests”. Learn more. Where we rely on your consent to process personal data, you have the right to withdraw or decline your consent at any time and where we rely on legitimate interests, you have the right to object. Learn More. If you have any questions about the lawful bases upon which we collect and use your personal data, please contact our Data Protection Officer. Where we rely on your consent to process personal data, you have the right to withdraw or decline your consent at any time and where we rely on legitimate interests, you have the right to object. Learn More. If you have any questions about the lawful bases upon which we collect and use your personal data, please contact our Data Protection Officer
We want you to be able to access Howfaa wherever you happen to be in the world. To enable us to provide that service, we operate a global network of servers including in the UK, US and Germany . The hardware is located in third-party data centers but is owned by Howfaa. Data collected by advertising partners may also be held outside the European Economic Area. We ensure that the data is adequately protected by ensuring that valid, legal mechanisms are in place such as: EU approved model clauses (which can be found here), US privacy shield certification (more information can be found here); and implementing robust contractual standards.
Our website is scanned on a regular basis for security holes and known vulnerabilities in order to make your visit to our site as safe as possible. We use regular Malware Scanning. Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology. We implement a variety of security measures when a user places an order enters, submits, or accesses their information to maintain the safety of your personal information. All transactions are processed through a gateway provider and are not stored or processed on our servers.
If you cannot state a specific period, you need to set out the criteria you will apply to determine how long to keep the data for (eg local laws, contractual obligations, etc)
You should also outline how you securely dispose of data after you no longer need it.
You have the right to lodge a complaint with data protection regulators anywhere. Howfaa has its main office in Nigeria and the Nigeria Communication Commission (NCC) is our lead regulator. You can find out how to raise a concern with the NCC by visiting their website at ncc.gov.ng. If you’re within the US, UK, EU, you may also get in touch with your local Data Protection Regulator who may liaise with the NCC on your behalf. You have a number of rights under European Data Protection law if you are an EU citizen. Right to be informed: what personal data an organization is processing and why (this notice). Right of access: you can request a copy of your data. Right of rectification: if the data held is inaccurate, you have the right to have it corrected. Right to erasure: you have the right to have your data deleted in certain circumstances. Right to restrict processing: in limited circumstances, you have the right to request that processing is stopped but the data retained. Right to data portability: you can request a copy of your data in a machine-readable form that can be transferred to another provider. Right to object: in certain circumstances (including where data is processed on the basis of legitimate interests or for the purposes of marketing) you may object to that processing. Rights related to automated decision making including profiling: there are several rights in this area where processing carried out on a solely automated basis results in a decision which has legal or significant effects for the individual. In these circumstances your rights include the right to ensure that there is human intervention in the decision-making process.
Does Howfaa collect any other personal data about me?
If you contact our Customer Support team via our Feedback page, we will receive your email address, and may track your IP address as well as the information you send to us to help resolve your query. We will keep records of our communications with you, including any complaints that we receive from you about other users (and from other users about you) for 6 years after deletion of your account.
Third-party disclosure We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information unless we provide users with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential. We may also release information when it's release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
Third-party links Occasionally, at our discretion, we may include or offer third-party products or services on our website. These third-party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.
CAN SPAM Act
The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations. We collect your email address in order to: • Send information, respond to inquiries, and/or other requests or questions • Process orders and to send information and updates pertaining to orders. • Send you additional information related to your product and/or service • Market to our mailing list or continue to send emails to our clients after the original transaction has occurred. To be in accordance with CANSPAM, we agree to the following: • Not use false or misleading subjects or email addresses. • Identify the message as an advertisement in some reasonable way. • Include the physical address of our business or site headquarters. • Monitor third-party email marketing services for compliance, if one is used. • Honor opt-out/unsubscribe requests quickly. • Allow users to unsubscribe by using the link at the bottom of each email. If at any time you would like to unsubscribe from receiving future emails, you can email us at firstname.lastname@example.org and we will promptly remove you from ALL correspondence.